The Coolest Newsletter

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June Edition

Hello all,

Summer has finally arrived in Rochester! (Of course as I'm writing this it's below 70 degrees Fahrenheit and raining, but I cling to the dream of sunshine.) To celebrate the official start of summer we are focusing on travel this month. Thinking about traveling but don't know where to go? Never flown before and worried about the TSA? We got you covered! Make sure to subscribe to our blog so you don't miss out on top notch travel tips from yours truly. 

Our cooling packs were held by customs in NYC, they see more of the world than we do!

Our cooling packs were held by customs in NYC, they see more of the world than we do!

We're Back in Stock!

Murphy's Law states, "Anything that can go wrong, will go wrong." In our case, our shipment of cooling packs was held up by customs for nearly a month. For this reason we were late in shipping our products to some customers, but now we're fully stocked again. Orders from now on will be shipped in a timely manner (unless Murphy's Law strikes again).

New shipping options

Speaking of shipping, we have added new shipping options to our checkout process. Now you can choose to ship through USPS, Fedex, or UPS! 

For our international customers we still offer a simple flat-rate shipping option. We have partnered with DHL to ensure rapid and secure shipping anywhere in the world!

Above image is an example of shipping options; prices will not be the same for everyone.

Above image is an example of shipping options; prices will not be the same for everyone.

Screenshot of sample chat with ThermApparel.

Screenshot of sample chat with ThermApparel.

Chat with us

Speaking of Murphy's Law, our phone was also down last week! We have since fixed that tech issue. It has been my mission to make ThermApparel as friendly, accessible, and transparent as possible. For that reason I have set up a live chat feature on our website. You can now chat with us during our normal office hours! And don't forget you can always message us on our Facebook or Twitter.

One last thing...

I did promise last month (does anyone even remember?) that I would reveal one of our top secret projects during this edition. So here I am making good on that promise! (If I get an angry email from my co-founders later today then at least I know they read my Newsletters!) So here's our top secret project: we're working on a warming garment! As a team of designers and an engineer, we can't help but want to make new products. I look forward to telling you all more about this exciting concept as we keep working on it!

That's it for now! Keep an eye on our Events Calendar to see if we'll be near you this summer. If you do choose to travel this summer, share it with us! I look forward to hearing about your adventures.

Stay Cool,

Crystal R. Mendoza Paulin

ThermApparel Co-Founder